Ongoing Projects

Contact email cms@eivma.sc

View the Ongoing Projects Document >>

EPV / BUGGIES

The EPV (buggies) come with a one year guarantee against any factory defaults. The VMA provides a facility where the buggies can be serviced or repaired if broken. This facility is run by the maintenance team and invoices for buggy services will be charged on levy statements. The VMA provides a free buggy cleaning service should an owner require this.

The maximum speed limit for driving the EPV is 20km/hr throughout Eden Island at all times and we have speed cameras installed to monitoring. An EPV may only be operated by persons over the age of 18 years.

EPV / Buggy Battery Maintenance Recommendations >>

MOORING

A monthly service charge of $70 per month (subject to change) is charged to cover cleaning and maintaining of the moorings by the VMA from the date that practical completion of the mooring is issued. This amount is charged to the owner’s levy accounts on a monthly basis. In addition a once-off amount of $ 210 is charged to each owner as a service charge deposit on practical completion/transfer of ownership. The service fee includes maintenance and insurance for the boardwalk, pontoon, bollard and services supplied as well as any harbour dues charged.

APPLIANCES

All appliances, including all kitchen equipment like the oven, hob, fridge, dishwasher, washing machine and dryer as well as the barbeque do come with guarantees, which will cover any factory fault within reason. After the specified period any repair to any appliance falls under the homeowner’s responsibility. The VMA will of course help to sort out the problem at an additional cost to the owner.

Please refer to your homeowner manual for more information and operational instructions.

AIR CONDITIONING

All homes come fully equipped with air conditioning units. The maintenance of these units is the responsibility of each homeowner; however the VMA will assist with all repairs of faulty units for an additional fee. The VMA also provides an air conditioning servicing facility. Air conditioners should be serviced every six months. It should however be noted that all air conditioning units do come with a 1-year guarantee.

Air-conditioning units have to have the filters cleaned every six months and should be run for 2 hours per week to ensure good maintenance. The VMA are happy to assist with this at an additional fee.

Please refer to your manual in your homeowner file for more information and operational instructions.

POOL

In order to keep private pools clean and presentable at all times in relation to the standards presented by the rest of Eden Island, all pool cleaning and maintenance will be done by an outsourced company contracted to the VMA and charged to individual levy accounts. Charges are based on the size of each individual pool.

GARDENING

The maintenance costs of all communal areas are included in the monthly VMA general levy. All private gardens that are maintained by the VMA landscaping team are charged at an additional cost.  This will be included on your monthly levy statements. Some homeowners would no doubt like to do some gardening themselves and endemic plants can be purchased from the nursery through the VMA reception. Please however keep the Landscaping Guidelines in mind when gardening, as these must be followed at all times.

View the guidelines here >>

Facilities

Fitness Centre

The Fitness Centre is open 05h00 until 22h00, daily. It is equipped with a gym, yoga room, changing rooms and showers. Our trained staff at the Fitness Centre will be pleased to assist you with any questions you may have or assist you with your training programme.

Padel & Tennis Courts

Our courts are open daily from 07h00 to 22h00. Games booked between 18h00 and 21h00 require a contribution to the flood light electricity usage. The contribution is SCR50 for a duration of 1 hour, strictly no cash, cards only and coins are available at the gym or Call Centre

Other Recreational Services

Beaches
Swimming pools

The private marina is governed by the ‘Mooring Areas and Waterways conduct rules’ and the ‘Berth Lease Agreement’.

Moorings Areas and Waterways Conduct Rules >>
Berth Lease Agreement >>

Tidal Levels and Basin Depths

Herewith an explanation of the terms used relating to the above and what it means in practical terms.

The tidal range around Eden Island is extremely SMALL in comparison to other parts of the world and as such does not result in any major navigational problems for skippers of vessels wishing to navigate around our waters. The variance in the height of tide is roughly 1 meter above or below the average Mean Sea Level.

Please view the pdf document for more detail on tidal levels and basin depths.

view Tidal Levels

Parking

The parking garage is next to the VMA Workshop. The bays are not dedicated but allocated to Homeowners and tenants with a roadworthy vehicle, registration and insurance. The VMA reserves the right to change the allocation of bays at any stage. Please contact the VMA Security Manger’s office to arrange for a parking disc which will allow you access into the parking garage.

Eden Island is a motor vehicle-free zone, only buggies are permitted to drive on the pathways of Eden Island. Special parking bays for buggies are available at all public facilities on Eden Island. All homeowners also have an undercover buggy parking bay as part of their home.

Car Rental

There are a number of car rental companies in Seychelles. To hire a car you will require a valid driver’s licence. For more details on car rental services please contact the VMA Call Centre callcentre@eivma.sc , and they will gladly assist you in this regard.

Taxi Fares

It has been reported many times that taxi drivers are charging exorbitant rates to visitors seeking transportation using private taxis.

The Seychelles Taxi Operators Association (STOA) have confirmed that the standard rate to be charged from the Airport to Eden Island is Rs350. If you are charged anything above this, please ask for a receipt and you can log an official complaint at taxi@seychelles.net . Please attach a copy of the receipt with your query.

Preferential tariffs >>     Seychelles Taxi operators Association (STOA) tariffs >>

The preferential tariffs will include the driver waiting for you with your name on a placard at the airport at the arrival terminal instead of at the taxi bay at the airport. To make use of this service you must make your booking through the VMA call centre callcentre@eivma.sc and provide your flight details and arrival information. You may compare the two price list and decide if you wish to make use of the preferential rates that has been agreed by a group of taxi drivers or take one from the taxi bay at the airport. Please note that not all taxi drivers are part of the STOA and/ or part of the preferential package deal list, therefore prices may differ if you take any taxi at the taxi bay. This was done to try and help residents obtain better prices for fares charged by taxi drivers. A copy of the STOA tariffs is also posted at the VMA reception.

Our insurance provider is MUA Insurance via our Insurance Broker African Risk Transfer (ART). https://www.africanrisktransfer.com/contact/

Seychelles

Suite 204, Waterside, Eden Island, Victoria, Mahe

Annitta Satyapreya

Managing Director

Email: annitta@africanrisktransfer.com
Telephone: +248 430 3125 (SEY)

LinkedIn profile
African Risk Transfer LinkedIn profile

Paul Mondon

Director

Email: paul@africanrisktransfer.com
Telephone: +248 430 3125 (SEY)

LinkedIn profile
African Risk Transfer LinkedIn profile

We would also like to explain the insurance claims process at this point.

When an insurable incident occurs VMA and MC Committee members should be notified as soon as possible so that the VMA can arrange for the insurance assessor to visit. Please note that whilst every effort to mitigate any further loss must be taken (e.g., water turned off if there is a burst pipe, etc.) no works should commence prior to the insurance assessors visit as this could null and void your claim.

The VMA does provide a postal collection service for all residents on Eden Island, which is included in the monthly levies. The Post Box number for the Village Management Association is as follows:



Eden Island Village Management Association
PO Box 1139

Victoria, Mahé
Seychelles


The VMA collects the post daily from the post office. Should there be any mail for you, our Call Centre Agent will notify you for collection. Post not collected within 3 months will be returned to sender if attempts to contact the addressee are unsuccessful.

There are three main telecom operators in Seychelles: Cable & Wireless, Airtel Seychelles and Intelvision.

Cable & Wireless
Provides Tv, Internet and telephone & mobile services
(+248) 428 4000 
www.cwseychelles.com/contact-us

Airtel Seychelles
Provides Tv, Internet and telephone & mobile services
(+248) 4600 600 
www.airtel.sc

Intelvision
Provides Tv, Internet and telephone services
(+248) 441 4243 
www.intelvision.sc

The VMA staff will assist with the process as much as they can. Please contact us for more information or to arrange installation.

Intercom phones are installed in every home. These allow communication with the VMA offices and between homes. Should you be experiencing problems with your intercom please call the Call Centre on +248 434 6111.

User Guide for Intercom System >>

DSTV Multichoice from South Africa offer satellite television. Homeowners can apply directly through the Multichoice outlet in Victoria or the VMA can assist. Prices vary according to the viewing package and decoder you choose. We suggest that homeowners wanting to make use of this service contact us well in advance of their intended arrival date as the process can often be quite lengthy. For more information or to subscribe, please contact us.

You may also opt for other service providers that can be contacted on the numbers below:

DSTV: Email: dstv@email.sc Tel: +248 4322 322

Intelvision: www.intelvision.sc Tel: +248 4414243

Cable and Wireless: www.cwseychelles.com Tel +248 428 4000

Palmier Eden Club House is a poolside Cafe and bar at Eden VMA clubhouse – great location: next to the tennis court and gym.

The Restaurant has a lounge, children’s playground, swimming pool and play area.  Palmier can also cater for private functions, however prior arrangement with VMA is essential and a breakables deposit is payable. The VMA reserves the right to approve or decline such requests.

• Open daily from 09h00
• Fresh juice
• Coconut water
• Illy coffee
• Seybrew draught
• Cocktails
• Wines
• Breakfast specials: panini, toasties etc..
• Lunch: salads, fresh fish, prawns, Chef’s special
• Afternoon tea: snacks, sweet treats etc..
• Takeaway delivery service available
• No outside food or drinks allowed

Call Lee on +248 251 3970 or our Chef on 906 from your internal intercom

 

Security within the Eden Island Village as well as in the commercial areas of the marina is manned 24 hours a day. There is only one road access point to the island via land over Eden Bridge which is monitored by CCTV camera. Additionally, there are regular patrols by our Security Officers which adds another layer of security.

All Units are connected to the VMA and the Security team via an intercom phone in case of an emergency. Furthermore, alarms are also fitted to many units and are available to be fitted to others should owners require this.

All Homeowners, tenants including invited guests must register at our Call Centre to allow entry into the Eden Island Village. Kindly ensure that you have been registered on the biometric facial recognition system.

For emergencies: +248 260 5999

Intercom: 911

Telephone: +248 434 6111

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